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Help
The shopping system at alimahscloset.com have been designed to be
as user-friendly as possible. If you have a problem using functions
on a given page, please note the error message and forward it to
webmaster@alimahscloset.com.
For more information about the use of our web site and your privacy,
please click here.
What if I'm not completely happy?
Is online Ordering safe?
What if there is an unauthorized use
of my credit card?
What credit cards are accepted at Alimahs
Closet?
Can I make a purchase by telephone, fax or
mail?
How does ordering work at alimahscloset.com?
How will I know you've received my order?
Does Alimah's Closet charge sales tax?
What happens to my personal information I give
you?
How do I get help, ask questions or give feedback?
FAQ Topics
What if I'm not completely happy?
It's important to us that you be happy with every product you purchase
from us. We know that seeing is believing. We guarantee accurate
and timely order processing. If you feel the service you got was
inferior for any reason please contact customer service at our toll
free number, 1-877-254-6247, so we can address the issue.
Is online ordering safe? < top
>
We want you to be comfortable shopping online, and we understand
the concern about online credit card security. So, like other major
e-commerce websites, we take the handling of your important and
sensitive personal and credit card information very seriously. To
provide maximum security, we use industry standard and accepted
SSL Secure Servers and Digital ID Certificate Encryption Protection
technology, which automatically encrypts all information, including
credit card numbers, before it leaves your web browser to travel
to us across the Internet.
The major Web browsers, including Netscape Communicator and Microsoft
Internet Explorer, use this technology. To be sure this security
technology is being used, in the Netscape browser look for a gold
key or closed lock on the top and/or bottom status bar, and in the
Microsoft browser look for a gold closed lock icon on the bottom
status bar. If you have any questions about security, please contact
us via email or at tollfree at
1-877-254-6247.
What if there is an unauthorized
use of my credit card? < top >
In the very unlikely event that an unauthorized use of your credit
card occurs because of any transaction at Alimah's Closet, IMMEDIATELY
notify your credit card provider in the manner required by them
and also contact us. We will investigate your claim and work with
your credit card company to resolve the claim as quickly as possible.
If you have any questions about this, please contact us. We will
be happy to discuss this with you.
What credit cards are accepted at
Alimahs Closet? < top >
We accept the following major credit cards:
 
 
Can I make a purchase by telephone
or mail? < top >
Currently, our payment options include credit card, which is processed
securely, or you can call us at the number below:
Tollfree: 1-877-254-6247
Considering that we use the latest security and encryption software,
we believe that this is a safe and easy way to shop online. We hope
you will feel comfortable using online credit card shopping with
us.
The A-B-C's of Visiting Alimah's Closet
< top >
Shopping and Browsing
Click on a menu selection to review each of our programs and documentation
packages by clicking the highlighted name to see more detailed information.
Selecting Services or Items
When you find something you'd like to order, place the item in your
"shopping basket" by clicking on a "highlighted" price or the "order"
button provided. NOTE: The items you have selected will stay in
your secure shopping basket until you check out (or end the current
session). To see what items you've placed in your shopping basket,
click on the "shopping basket" icon. While viewing your basket (before
placing an order), you can remove an item from your basket, or increase
or decrease the quantity of each item (assuming more than one item
is available for purchase).
Checking Out
When you're done selecting merchandise, you can purchase the items
you've placed in your shopping basket by clicking on the "Checkout"
button and follow the easy steps for completing your order, which
include credit card billing and shipping information.
If the billing/credit card address and shipping address is the
same, pressing the Continue button (at the bottom of that page)
will automatically complete the shipping address. NOTE: If your
purchase will be shipped to a different address, you must fill in
the recipient's shipping information. Please contact us, if you
have any problems or questions about shopping with us.
How will I know you've received my
order? < top >
At the end of the order process, you will receive a confirmation
as well as an order number. Please print out the confirmation page
or make a note of this information for your future reference. This
information will also be emailed to you shortly after you complete
your order.
What happens to my personal information
I give you? < top >
We respect your privacy. Information about our commitment to protect
your privacy can be found in our privacy policy page by clicking
here.
How do I get help, ask questions or give
feedback? < top >
Contact information is found in several places on our web site and
together on the contact information page,
or call us at 1-877-254-6247.
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